Shipping policy
Shipping Policy, Vet Culture Co.
Free U.S. shipping on orders of $25 or more
Spend $25 or more and standard U.S. shipping is free. No code needed, it applies automatically at checkout. Orders under $25 are charged standard shipping, calculated at checkout.
The free shipping credit covers my standard shipping rate. If you select an upgraded or expedited carrier option at checkout, that carrier's rate applies instead.
One exception: apparel and bags
Sweatshirts and totes are printed to order at a separate facility and ship in their own package, so they carry their own shipping rate:
- $9.95 flat within the contiguous U.S.
- $15.00 flat to Alaska, Hawaii, and Puerto Rico
That rate is not waived by the $25 threshold. If your order combines apparel or bags with stickers, cards, or other items, you will see a combined shipping rate at checkout that covers both packages, and the two packages may arrive on different days.
Processing and delivery times
Most orders ship within 2 to 4 business days from South Carolina. Apparel and bags are printed after you order, so allow 2 to 4 business days of production before those ship. There is no rush or expedited option on made-to-order items.
Most packages arrive within 7 business days after they ship. Please allow extra time during holidays and postal slowdowns. If your order has not arrived 10 business days after it shipped, email me and I will help track it down.
Tracking
Bundles, apparel, and larger orders ship with tracking. Small sticker and flat-mail orders may go out via USPS First Class Mail without tracking.
Where I ship
I currently ship within the United States only, including Alaska, Hawaii, and Puerto Rico. International shipping is not offered at this time.
Questions
Email me anytime at hello@vetcultureco.com with questions about rates, timing, or tracking.
💌 Thank you for supporting an independent, vet-owned small business.